As our business expands across multiple markets, this role becomes the central operator and architect of the systems, workflows, and infrastructure that enable us to deliver high-quality, reliable, repeatable clinical care to families at scale. You will drive the implementation and continuous improvement of our care model; design and refine operational workflows and measurement systems. You will work hand-in-hand with Clinical Quality & Innovation, Product and Technology, and Nest Markets to identify operational pain points, co-design requirements, test and launch new workflows and tooling, and ensure adoption through training and change management.
Nest Health is the first value-based care provider built for families, on a mission to make comprehensive medical, behavioral, and social care radically accessible.
This role is responsible for ensuring that every patient who interacts with Color receives high-quality, compassionate care and support, while continuously improving patient experience, team scalability, and operational efficiency. You will help shape the team culture, hire/coach/develop team members, and collaborate cross-functionally to enhance our patient experience and service model. You’ll bring expertise in leading, building and scaling healthcare service operations to Color’s fast-growing environment.
Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states.